FAQ


Get your burning questions answered here


Understanding Compatibility

Almost all tools that are available uses only few attitudinal measure to check the Couple compatibility. However, after extensive research, we know that it takes much more than that for a successful marriage. In India it is even more complex due to our cultural diversity and strong family values. Thus we at Couplink use a holistic measure driven model and compare with a strong database of successful married couples. The model includes important aspects (like education, profession, upbringing, age gap etc.) of the proposed couple individually as well as their family members. The importance of different aspects are also derived through analytics and considered in the model. This gives a proper Couple compatibility, not just based on the proposed couple but the two families. To top it up, Couplink will provide suggestions to make the relationship even better.

Philosophically, nothing can be guaranteed. The Couplink Compatibility Score is provided based on the details you & your prospect fill in. Compatibility score of more than 60 should result in successful marriage. Having said that, there are couples who are successfully married even with lower compatibility score. So it is important to invest time in a relationship. Please go through the recommendation our experts provide in the report. Also, the comparison with other couples would provide you a sense of likelihood of successful marriage.

Does a good Couple Compatibility Score mean we will not have any problem later on?

No. The scores are derived based on the details you fill in. People do change over time. This can happen fast or slowly. So while a couple is very compatible now, might turn up differently later on. Alternately, there are couples with differences initially but work on the relationship to make a wonderful marriage. So it really depends on the individuals. What Couplink is trying to do, is become a facilitator in the process.

How robust is the database?

The database is created from an exhaustive survey across India, statistically robust enough to provide in depth analysis and creation of norms. We also keep on updating the database as we grow.

What are the limitations of your Couple Compatibility Test model?

While our Compatibility Test model tries to capture essence of our life some the aspects are very much private. Thus our model does not incorporate any medical incompatibility. Also though seems funny, there are some personal habits like snoring, talking while sleeping etc are out of our purview.



Compatibility Report & Service

There are two type of reports.
Quick Report – This provides Overall Couple Compatibility Score. This is a score out of 10 and made automatically through our algorithm. This includes comparison vs. Other successfully married couples.

Customized Detailed Report – This report is individually customized where our experts analyze the profiles in detail. The report includes possible area of conflict and guideline for how to tackle those. This customized report is prepared on demand.

How much time will it take to get our Customized Detailed Compatibility Report?

The Customized Couple Compatibility Report is prepared with minute observation of the profile of the Couples. The experts go through the details individually and personally curate the Compatibility reports and suggestions. Thus it takes time. Having said that, our goal is to provide the Compatibility reports at the earliest possible time. Based on the trend so far, most of the reports are usually available within 2-3 working days.

When will I get the schedule of video discussion?

Once the Customized Couple Compatibility Report is sent to you, you will be provided a link to schedule your discussion. Alternately, you may get in touch with us mentioning your report ID and our team will confirm you the schedule. Usually it happens 2-3 days after the customized report is sent, so that you get a time to go through the report.

Can I do the Compatibility Test more than one prospective partner at a time?

Yes, you can. However, each has to be initiated separately.

How do you check if the information provided for couple compatibility test by the prospect(s) are correct ?

There is no back checking process followed by Couplink once couple compatibility test is done. We work on faith that if people are investing both time & money and aiming towards a better part of their life, they would be honest in providing the details.

Can Couplink Couple Compatibility Test service be checked for Arranged Marriage?

Yes, why not? In fact we would encourage to know the Couple Compatibility and possible areas of differences to make the marriage work even better.

Would you help in wedding planning also?

No. As of now we are not into wedding planning nor do we have any tie ups.



Finance Planning Tool

Since we have already developed it, the incremental cost is negligible if you just download it.

However, if you need handholding and detailed discussion, you may book a session with our experts.

Will the Tool do the planning for me?

No it won’t. You need to plan by yourself. The tool is an enabler in the process. It shows you the possibilities and the things you need to consider. It also helps in organizing and keeping everything handy.

Can the Tool be used as a Financial Advisor?

No. As mentioned above, it is an enabler. The tool doesn’t replace the need of a Financial Advisor. While the tool can be enough for people having some financial knowledge, it is always advisable to opt for Financial Advisor.



Couple Merchandise

Yes, all merchandise we sell are for the couple like Couple T Shirts, Couple Decorative Masks, Couple Posters, Couple Key Rings etc.
We might bring out other merchandise items in future but all will be for couples only.

Do you customize Couple T Shirts?

Yes, we can. You need to send the high resolution design to us in .jpg or .png format. It would be great if you provide .psd. However, the delivery will be couple of days more than usual.

How long will it take to deliver the merchandise?

It depends on your location. We ship our Couple T Shirts from Coimbatore and it takes 2 days to dispatch after ordering. We have partnered with leading courier service providers (Blue Dart, Delhivery, Shiprocket). So the Couple T shirts should reach you within 7 days.

For the artifacts, we have partnered with SUS10, a sustainable craft selling unit based out of Kolkata and are made to order. These can take up to 5 working days to create depending on the items and another 2-3 days for delivery. Please be assured that its our responsibility to deliver those to you at the earliest possible time.



Personal Data Protection

Your information is safe with us. The personal details we collect from you for the Compatibility Test, stay with Couplink and not shared with any other organization without your consent. Also, the information captured are usually ‘non identifiable’ in nature. The payment is done with secured payment gateway by Razorpay (one of the leading payment gateway provider).



Payment

The payment is to be done beforehand to avail the service. The payment can be done through Debit/ Credit Card, Netbanking, Wallet or UPI through via secured payment gateway by Razorpay.

I have checked for Quick Compatibility and now want to get the Customized Report. Do I get any discount?

The straight answer is No. However, if the time gap between the two request is not very high, it can be considered. Please get in touch with us on the coordinates mentioned.

Does my partner need to pay separately for Couple Compatibility Test?

No, the price mentioned is for both of the proposed couple.

How safe is the payment on Couplink?

Our website is SSL certified and thus completely safe to use. The payment is done with secured payment gateway by Razorpay, one of the leading payment gateway providers in the country.

What is the refund policy?

Please check our refund policy here.



Rewards & Offers

When you check Compatibility (even the Quick Report) or buy any merchandise, you are automatically registered on Couplink and get a Referral Code, which you can share with your friends. If your friend registers on Couplink with your Referral Code, you earn a coupon for flat 20% Discount on your next purchase on Couplink.

Do I get any discount on Couple T Shirts?

Yes of course ! Not just Couple T Shirts, you can get discount on all our merchandise like Couple Decorative Masks, Couple Key Ring etc.

Just check your Couple Compatibility with us and the Score will decide the amount of discount you get as per below:

Couple Compatibility ScoreDiscount
Upto 510%
More than 5 but Less than 815%
8 or more20%